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Frequently asked questions
General
- 01JBC Auto & Diesel exclusively offers mobile services. We can provide the same diagnostics, repairs, and services as most shops but all with the unmatched convenience of doing it at the location of the customers choosing. Our process keeps the customer in control of their automotive repairs and allows them to keep their vehicle in their possession throughout the repair process.
- 02Once a customer has requested a date to book either through our website or phone call, we will secure the customer requested scheduling time or present another option if needed, we then build a quote for diagnostics and send it to the customer. Once approval for diagnostics comes through, we will visit the customer at the location of their choosing and properly diagnose their vehicle. We then add to the original quote for labor and parts costs and present that to the customer for approval. Upon approval we then order parts and will go pick them up if available nearby and then complete the repair same day or reschedule the repair or service for after parts arrive via shipping companies. We then come back to a location of the customers choosing and complete the repairs correctly the first time. This process eases the stress of customers scheduling their lives around auto repair and keeps the vehicle in their possession throughout the entire repair process.
- 03JBC Auto & Diesel will serve the entire state of Colorado but with a primary focus on El Paso County (Monument, Manitou Springs, Colorado Springs, Fountain etc.) and Pueblo County (Pueblo, Canon City, Pueblo West etc.) Submit a booking request through our website or call us today to experience the JBC difference!
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